judototo Casino & Sportsbook Data Care

This page describes what we collect when you use judototo and how we keep that data protected. When you open a judototo account, deposit via DANA, e-wallet, mobile banking, or bank transfer, or place bets on Liga 1 and Piala AFF matches, we collect personal information — your name, email, national ID number, payment details, and betting history. We use this information to operate our platform securely, comply with tax and anti-money-laundering law, and verify your identity before withdrawals.

Our privacy policy reflects our commitment to transparency about data handling. We do not sell your personal information to third parties. We do not use your football betting preferences to target you with unsolicited marketing. We encrypt your data in transit and at rest, limit access to authorised staff only, and retain your information only as long as necessary — typically seven years for tax purposes.

We store some data on servers located outside your jurisdiction (cloud infrastructure in Singapore, Australia, or European data centres). This means your personal information may be processed or stored in countries with different privacy laws than your home country. By using judototo, you acknowledge this international data transfer and accept our security practices.

What we collect when you use judototo

We collect personal data in three categories: identity information, transaction data, and behavioral data. When you open a judototo account, we collect your full name, email address, date of birth, phone number, and national ID number (or passport number for international users). We require a government-issued ID (national ID, passport) and proof of address (utility bill or bank statement within three months) to verify your identity before you can deposit.

When you deposit on judototo, we record the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet account number), deposit amount, date, and time. When you place bets on Liga 1, Piala AFF, or Champions League matches, we record your bet details (match, bet type, stake, odds, settlement result). When you withdraw, we record your destination payment account, withdrawal amount, and approval status.

We also collect technical data — your IP address, device type (mobile, desktop), browser type, and login timestamps. This helps us detect unauthorised access and prevent fraud. We do not track your web browsing outside judototo or build a profile of your internet behaviour.

Identity information

Name, email, date of birth, national ID number, passport, phone, address.

Transaction data

Deposit / withdrawal amounts, dates, payment methods, bet details, settlement results.

Technical data

IP address, device type, browser, login timestamps, device fingerprint.

Behavioral data

Which games you play, which leagues you bet on, frequency of deposits, account activity patterns.

How we use your data on judototo

We use the information we collect for operational purposes: to set up and maintain your judototo account, process your deposits and withdrawals, settle your bets, and provide customer support. We also use your data for legal and compliance purposes: to verify your identity (KYC), prevent money laundering, comply with tax reporting requirements, and investigate disputes or fraudulent activity.

We do not use your data for marketing without your explicit consent. We do not sell your name, email, or betting history to third parties. We do not share your personal information with payment processors, live dealers, or game providers beyond what is necessary to operate our platform. For example, when you deposit via mobile banking, we share only your name and deposit amount with local payment's servers — we do not share your betting history or other personal details.

We may use aggregated, anonymised data for analytics and platform improvement. For example, we might calculate that "non-specific info of judototo users deposit via online payment" or "Liga 1 bets represent non-specific info of our sportsbook volume" — but this data contains no personally identifiable information about individual users.

Data retention and deletion on judototo

We retain your personal data for seven years after account closure or final transaction, whichever is later. This seven-year window aligns with tax authority requirements in Indonesia and other jurisdictions where judototo operates. After seven years, we delete your data unless law requires longer retention (e.g. anti-money-laundering statutes may require ten-year retention in some cases).

If you request account closure on judototo, we disable your login immediately and mark your data for deletion. We do not purge your data immediately — we retain transaction history for the seven-year compliance window. If you request data deletion before the retention period expires, we can delete non-essential information (phone number, address) but will retain core identity and transaction data required by law.

Third-party processors and data sharing

We use third-party service providers to operate judototo — payment processors (e-wallet, mobile banking, local payment, online payment), cloud infrastructure providers (AWS, Google Cloud, Azure), and customer support platforms (live chat software, email providers). These processors handle your personal data on our behalf and are bound by confidentiality agreements. We do not grant them permission to use your data for their own marketing or business purposes.

We may disclose your personal information if required by law — for example, if a court orders us to provide evidence in a legal proceeding, or if a tax authority requests your transaction records. We will notify you of any legal disclosure unless law prohibits it. We may also disclose data in emergencies where we believe disclosure is necessary to prevent harm, fraud, or violation of our terms.

We do not sell your data to data brokers, advertisers, or other companies. Your judototo account information remains confidential and is used only for the purposes described in this policy.

Your rights regarding data on judototo

You have the right to correct inaccurate data. If your name, email, or address is wrong on judototo, contact our support team to request a correction. We will update your information within 24 hours and confirm the change via email.

You have the right to request deletion of non-essential personal data (phone number, address) before the seven-year retention window expires. Contact our support team with your request; we will delete the data within seven business days, except where retention is required by law.

You have the right to opt out of promotional communications. If we send you email notifications about new games, tournaments, or events, you can unsubscribe by clicking the unsubscribe link in any email. We will honour your preference within 24 hours.

Cookies and tracking on judototo

We use cookies on judototo to store your login session, remember your preferences (language, theme), and track site performance. A cookie is a small text file stored on your device; it does not contain your personal information — only a unique session ID that links to our servers.

We use two types of cookies: essential cookies (required for login and account functionality) and analytics cookies (to measure how many users visit judototo, which pages are popular, how long users stay on the site). You can disable non-essential cookies in your browser settings, but disabling essential cookies will prevent you from logging into judototo.

We do not use cookies to track your behaviour outside judototo or to build a profile of your internet activity. Third-party analytics providers (Google Analytics) may set their own cookies; you can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser extension.

International data transfers and your jurisdiction

We store and process your judototo data on cloud servers located in multiple countries — Singapore, Australia, and Europe. This means your personal information may be transferred outside your home jurisdiction and processed according to the laws of those countries. Some countries have weaker privacy protections than Indonesia or your home jurisdiction.

By using judototo, you consent to this international transfer of your personal data. If you do not consent, you should not create a judototo account or deposit funds on our platform. We implement standard contractual clauses and encryption to protect your data during international transfers.

How to contact us about privacy on judototo

If you have questions about this privacy policy, want to access your personal data, or wish to request deletion, contact our support team via in-app chat, email, or our help centre. We respond to privacy requests within seven business days. We offer support in English and Indonesian from our offices in Jakarta, Surabaya, Bandung, and Medan.

We update this privacy policy periodically to reflect changes in our operations or applicable law. We will notify you of material changes via email. Your continued use of judototo after an update constitutes acceptance of the new policy. We recommend you review this policy annually to stay informed about how we handle your data.